Windows Explorer STILL crashes all the time when Windows Blinds is installed

Published on October 12, 2008 By geminisama In WindowBlinds

Okay hi. Since the beggining of this year, I've been having a major issue with Windows Blinds. No matter WHAT I do, Windows Explorer crashes FREQUENTLY when I have Windows Blinds on. I tried seeking help around February, but failed to get ANY useful help. For the last year, I've made sure to patch when I could, trying both stable, and beta releases, but Explorer STILL crashes all the time. So today I got fed up with it, after it crashed SEVEN times within 10 minuits. ALL I was doing, was talking on msn, and listening to iTunes. Windows Blinds would make it crash just about every other time I switched between the windows. So after getting pissed off, I removed Windows Blinds, and guess what, it's stable! I tried re-creating the conditions for the crash, and it won't mess up.

So this time, will I get support, or will I try, and have it all cast aside, and ignored?

The system info is here:

Your computer has a Windows Experience Index base score of 3.4
Your Windows Graphics Experience score is 3.4

WindowBlinds version : WindowBlinds 6.3 (build 110 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to ATI Radeon X1050

Wblind.dll     2008/09/22 14:59:20
Wbsrv.dll     2008/09/22 14:59:22
Wbconfig.exe     2008/09/22 14:59:32
Wbload.exe     2008/02/14 12:05:14
Wbhelp.dll     2007/08/27 11:54:07
Tray.dll          2007/09/12 17:58:21
Wbload.dll          2008/04/28 09:34:28
Screen.exe     2008/06/13 11:24:09

Sorry if I sound like a grumpy person, but I'm fed up with this, as I've dealt with it ALLL year, with no help, or change.

Comments (Page 1)

geminisama

on Oct 12, 2008

Oh nice! It crashed Msn this time, and the damn app isn't even loaded!

Problem signature:

Problem Event Name: BEX

Application Name: msnmsgr.exe

Application Version: 8.5.1302.1018

Application Timestamp: 4717a53b

Fault Module Name: WBLIND.dll_unloaded

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 48d3fd32

Exception Offset: 66049f64

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 1033

Additional Information 1: d995

Additional Information 2: 91c2fc47b88adac7785f78f1478d917e

Additional Information 3: 4577

Additional Information 4: b21ac90ab3026095bd724eedb11caf73

Read our privacy statement:

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Cavan1

on Oct 12, 2008

Before you last reinstalled WB did you use something like CCleaner to clean up left over files and your registry.

I can't say for sure as I run XP but the oldest file date for WB 6.3 latest build is 2008/07/20. Your install shows 2 file dates from 2007, that just does not seem right to me.

Here are my XP file dates for latest build

Wblind.dll         2008/09/17 07:04:20
Wbsrv.dll         2008/09/16 08:31:42
Wbconfig.exe         2008/09/09 19:46:32
Wbload.exe         2008/07/20 19:35:14
Wbhelp.dll         2008/07/20 19:35:07
Wbui.dll         2008/07/20 19:35:05
Tray.dll              2008/07/20 19:35:21
Screen.exe         2008/07/20 19:35:09

Philly0381

on Oct 12, 2008

geminisama have you email support@stardock.com and presented your problem? Just a reminder, the froums are not the place to expect official support.

geminisama

on Oct 12, 2008

No I didn't run anything like CC cleaner, and about those dates. Ehh, thats what I got after updating 2-3 days ago through Impulse.

@Philly: I'll send them an email.

yrag

on Oct 12, 2008

Check your system clock and list all your security apps...

Cavan1

on Oct 12, 2008

Ehh, thats what I got after updating 2-3 days ago through Impulse.

Update or a fresh install? There was a bad update awhile back, not sure if it affected Vista builds, my dates on XP were out of whack until doing a uninstall, system clean with CCleaner and then a fresh WB install thru Impulse, reboots between each step.

geminisama

on Oct 12, 2008

The clock is just fine. "8:43 PM Sunday 10/12/18"

For security, " Avast! Antivirus(Doesn't run normally. I only use it when I suspect a virus), and Spyware Doctor (Again, only run when I suspect a problem)

geminisama

on Oct 12, 2008

I uninstalled, then reinstalled. So, fresh. And I'll do just that, and report back here.

yrag

on Oct 12, 2008

10/12/18

geminisama

on Oct 12, 2008

Ehh, typo. 08*

yrag

on Oct 12, 2008

Spyware Doctor installed is problematic, active or not. Has it been installed during all this? What ATI drivers are installed?

geminisama

on Oct 13, 2008

How is it problematic?

According to Dxdiag: Main Driver- atiumdag.dll, atiumdva.dat, atitmmxx

Version 7.14.0010.0549

Edit: It has been installed, for maybe half the time. Around the time I got Windows Blinds, I had recently done a reformat, so I didn't need protection.

yrag

on Oct 13, 2008

Version 7.14.0010.0549

Might want to update them (8.8 on-site- my guess is you have 8.6 installed)...don't think the problem is that since those would have been a more recent install.

How is it problematic?

When you disable active, it still leaves some restrictions in place. Frankly, I don't think that's it either.

First off...I've never heard of " WBLIND.dll_unloaded". That said, that error code is a very old Windows General Fault Error and the additional reference to 1033 indicates a problem with MS software...notably Live Messenger.

Try this: open Command Prompt in Administrator mode and run sfc /scannow.

geminisama

on Oct 13, 2008

I would update the drivers, but I'm afraid I'll get those weird graphical glitches in KOTOR2 again. And you may be right with the Spyware doctor, but I have the freeware edition from the Googlepack, so all the active scanners, and things aren't enabled, so I don't think I have any restrictions setup.

Now about the msn error, today was the first time Msn's ever crashed, so I don't know whats up with that. My problem is Windows Explorer crashing frequently. Since I have Aero enabled, it hasn't crashed(minus the msn one), but I should re-enable blinds, so I can paste THOSE crash messages.

Lastly, I did as you said with sfc / scannow, but it opens up some box, then immediatly closes.

yrag

on Oct 13, 2008

I would update the drivers, but I'm afraid I'll get those weird graphical glitches in KOTOR2 again

...if it works for you now, leave it be.

Lastly, I did as you said with sfc / scannow, but it opens up some box, then immediatly closes.

That's not good. Start/ All Programs/ Accessories/ Command Prompt (right click, tick Run As Administrator) and that's what it did?

today was the first time Msn's ever crashed

I don't think it's MSN specifically, I think it's Explorer in general.

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